Friday, 11 February 2011

Content - Do You Know How to Add Value?

Efficient with Knowledge


“The greatest challenge of the 21st century will be managing the productivity of the knowledge worker.” asserted Peter Drucker, the father of modern management.

Whether you are a business owner or a community manager, you will recognise the need to efficient with information. We are all constrained by time and that is our most valuable asset. But being part of the knowledge economy means we need to find, aggregate, filter, select curate and often publish high quality information relevant to our work or interest. We will strive to personalise it and make it relevant to our interests. This is both a personal and business issue and for Enterprises it is estimated that between 16% - 25% of knowledge workers time is spent searching for the relevant information.




Why you need to be a curator?

First it is important to understand the differences between aggregators, curators and indexers. Being an authority and expert in your field establishes a trust and builds your reputation with your customers. By becoming a source for other you build on-going relationship with customers, which in itself helps generate word of mouth marketing and drives important traffic to your site. By harvesting important content from the sea of information and sorting, filtering and producing contextually relevant material you are adding value.

Developing Quality Content

Many of us have tried RSS feeds and "thematic" or "topic-based aggregation" utilizing a selective number of quality sources of published content on specific topics. But TechMeMe and social sites like Digg whilst helpful are still aggregators. The solution to the ever-expanding cacophony of consumer content lies in using the intermediate layer of human filters and the use of ‘smart’ systems (algorithms based on preferences).

“Interacting directly with an automated news engine makes it clear that the human+algorithm combo can curate news far more effectively that the individual human or algorithmic parts.” - Gabe Rivera - Techmeme.

There are many tools to help now but it is how you add value that will separate you from your competition.

Some useful 'aggrefilters'

Clearly we need to be more efficient with tiemly and relevant information and part of this is the ability to quickly assess it as it comes to us. Whilst current tools do not have the 'smart' or learning capability yet, they are some useful tools to try. As curation becomes more important, new solutions are emerging all the time. It is worth exploring which suits your needs best. Often this will be determined by how each tool pulls through information and from what sources e.g. friends vs. blogs.

1. Scoop.It



Scoop.it offers users the opportunity to “be the curator of your favorite topic”  by collecting useful and insightful information among from social media streams. You can then publish it to people sharing the same interest. You can setup up topics as themes and then update them as new content is discovered. Content can be added via a bookmarklet or using a post button on the topic page. You can publish to Facebook and Twitter.

2. POSTPOST


PostPost resembles the mobile app Pulse and the iPad app Flipboard but the main difference is that , PostPost is a browser based application. PostPost imports links, videos and photos in real time from your Facebook friends and produces a newspaper display that can easily be adjusted as needed.

3. Paper.Li

Paper.li you can create up to 10 newspapers based on links shared by your Twitter and Facebook accounts. Each newspaper can be distributed via Facebook or Twitter. Paperli is easy to use and provides a nice recap of daily or weekly content. One great way to use Paper.li is to use it along with Listerous which enables you to find a list on almost any subject you can think of. You can take any one of those lists and create a newspaper out of it in Paper.li

4. Flipboard

You can browse photos from your Flickr streams, stories from Google Reader as well as content shared by your Facebook and Twitter friends, all in Flipboard‘s magazine-style format. You can also post Facebook status updates, tweets and photos from anywhere within the app and easily share favorite content across networks (e.g., share a favorite tweet to Facebook and vice versa).

Other sites worth looking at:

The Tweeted Times

The Tweeted Times (formerly known as The Twitter Times) is a real-time personalized newspaper generated from your Twitter account. The Tweeted Times aggregates news in your Twitter stream and ranks them by popularity among your friends.

Pinyadda (in beta testing)

Using Pinyadda you have a customizable way of developing a newsfeed. Users can follow a person, topic, or website, and comment on and share news stories with the Pinyadda community as well as their own social network.

Spotery

Unlike many others Spotery uses people to edit and filter its top news stories. Spotery is is good at integrating content curation with social news. Visitors to the site can follow the selected news stories, or the follow the live stream of submitted links.

Storify

Storify uses existing content from across the internet and gives you the ability to drag and drop elements into storylines. Tweets, photos and videos can be searched on multiple social networks. You can also order the elements and also add text to give context to readers.

How to use the information - your daily or weekly

When thinking about your market and customer it is vital to get to understand the issues and problems that they face with their business. By listening and focusing on topics that concern them you can start to set out solutions that can help them: save time, be more effective, market themselves better, do more for less, help them with market information...

A solution focused approach will separate you from your competitors. Focus on topics and subjects that you can easily research and provide some insight on to help your customers; conduct a survey of customers and produce your own market report. You may also find out topics within your market that are relevant, 'hot' and worthy of your effort. In producing a blog or free reports to attract customers.

Good curated content often saves people time and demonstrates your understanding and/or opinion on a subject. Don't foget to make it your own and add your thoughts and ideas.

If you don't have the time then look for an agency that can help you. Often it costs less than you imagine and you can really make a difference in your own time if you recognise that you don't have the time or resources to produce consistent levels of high quality content.

If you are focusing on your improving you Blog or looking for ways to add value to content, we have for you:

  1. Build a story and invite others to contribute to your ideas. These may be new thoughts around a change in your market, technology or subject. By expressing some ideas, supporting them with some links and content and then asking for input you will develop conversations.

  2. Add and use a mix of media to bring a subject to life. Mix rich media like video's illustrations, infographics...

  3. By developing a case around an opinion, thought or subject you can add links, references, resources and then provide a framework to help people understand sometimes complex ideas and see the bigger picture.

  4. Produce some daily news or weekly summary of things that you have found interesting, topical, illuminating or new and controversial. Mediocrity rarely achieves much so sometimes you need to take a stand or have an angle.

  5. Ask for feedback and find out what people like.


Are you building your story or the story of your customers?

In the spirit of looking for feedback we would like your thoughts on where you think the world of curation, news and content is heading - join in and let us know your thoughts.

1 comment:

  1. "It's in these organisations that understanding how best to secure the value from individuals is most important. What type of environment can you create that allows employees to do their best?" It's a problem that Vineet Nayar tried to solve.

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